Butlers Bingo Review
Butlers Bingo runs bingo tickets from 3p. Not a promotional teaser — that's the standing price in the Boombox room, with plenty of others at 5p and 6p, and a progressive jackpot pot sitting five figures deep while you play them.
It's also one of the few UK sites running four bingo formats at once. We watched the live lobby and found 90-ball, 75-ball, 80-ball and a 52-ball card game all scheduled together, which is a wider spread than most of the market manages. Add a genuinely good player-review record and you've got one of the more likeable bingo sites in this group.
Everything below is checked against Butlers' own site, terms and live lobby. The current offer renders alongside this review — we keep bonus figures out of the copy, because offers change and stale claims help nobody.
Who's running it
Butlers Bingo is a registered trademark of Broadway Gaming Limited (company number 020664V), a company registered in the Isle of Man at PO Box 227, Peveril Buildings, Peveril Square, Douglas. Its terms state it is "licensed by the Gambling Commission of Great Britain" under licence number 39075 — active for remote bingo and casino since November 2014, with no regulatory actions on the public register.
Here's the thing worth knowing, and it catches people out. Broadway Gaming runs two separate UK-licensed companies. This Isle of Man business holds 39075; a different Dublin company holds 58267 and runs brands like Costa Bingo and Wink Bingo. They have different payment lists, different withdrawal timetables and different fees. "It's a Broadway site" tells you much less than you'd think.
Payment processing here is handled by a related company, Broadway Gaming UK Limited, acting as agent — so if that name appears on a statement, that's why.
The bingo, which is the strong suit
The live lobby is busy and varied. Rooms we found running included The Jackpot Room and Drop Pots at 90-ball, Top of the Shop at 90-ball with a five-figure progressive pot attached, Mystery Jackpot and Easy Peasy and Sapphire at 75-ball, Boombox at 80-ball, and Bingo Deal on the 52-ball card variant. Beachball Blast, Diamond Dazzle, Flip It Room, Zoom Room, Summer Saver and Super Heavy Weight were all on the schedule too, some as pre-buy games.
Ticket prices ran from 3p to 15p across those rooms, with live player counts in the tens rather than the hundreds — busy enough for a proper game, small enough that your ticket isn't lost in a crowd of thousands.
Four formats in one lobby is the headline. Genuine 75-ball is far less common in the UK than the marketing across this industry implies, and 80-ball rarer still. Our guide to the bingo formats explains what actually changes between them, and it's worth five minutes before you pick a room.
One honest observation: Butlers and its sister site Dotty Bingo are the same lobby. We checked both within a minute of each other and found identical rooms, identical schedules and the same progressive jackpot pot ticking along to the penny. Different wallpaper, same building — which is fine, and it's why the rooms are well populated, but don't go hopping between the two expecting different bingo.
Slots
A standard mainstream catalogue sits behind the bingo, reachable from the top navigation alongside a rewards section. It's a supporting act rather than the main draw — if a huge slots library is what you're after, this isn't the site built for it.
Money in, money out — and two things to check
Minimum deposit is £10 and minimum withdrawal is £10. Withdrawal requests are processed every weekday excluding bank holidays and, per the terms, "will usually be processed within 3 business days in the UK". Card and bank details must match the name on your account.
The under-£10 withdrawal fee. This is the one to know. If you want to withdraw less than £10, you can't do it on the website — you have to contact customer services, and the terms state such withdrawals "will be subject to a service fee of £2 in order to cover our own administrative charges". So leaving a £7 balance stranded costs you nearly a third of it to retrieve. Withdraw in tens and it never applies.
The dormant account fee. If an account goes dormant and still holds a positive balance after the operator's attempts to return it, the terms allow an administration fee of £5 per month, deducted until the account becomes active again or the balance reaches zero. Not unusual in this industry, but very much worth knowing if you're the sort to play for a month and drift away.
Verify at sign-up. The operator is required to verify age and identity before you wager, deposit or withdraw, and your email address must be verified before any withdrawal is permitted. On larger cash-outs they may ask for a copy of your debit card — front and back, with the middle eight digits and the security code blocked out. Do it early and it's a non-event.
Worth noting too: you can't transfer funds between accounts you hold at different Broadway brands on this licence. Each one is its own wallet.
Support
The terms point to email at support@butlersbingo.com or "the live chat facility on the Website", and mention that telephone calls may be recorded. The terms don't publish chat opening hours, and we're not going to invent any — check the live chat widget for current availability.
A brand-specific support address rather than a shared operator inbox is a small but real plus.
What players say
Butlers does well here. It carries a broadly positive rating across well over a thousand reviews, which is a decent sample and a considerably better showing than most bingo brands manage.
The praise tends to focus on responsive customer service and the variety of games. The criticisms cluster around two things: how slots feel in terms of return, and the withdrawal process. That second one is the familiar industry pattern of checks arriving at cash-out, and the answer is the same as always — get verified before you have winnings waiting.
What we like
- Four bingo formats live in one lobby: 90-ball, 75-ball, 80-ball and a 52-ball card game
- Ticket prices from 3p, with plenty of rooms at 5p and 6p
- Five-figure progressive jackpot pots attached to standard rooms
- A broadly positive review record across a large sample, with support praised
- Brand-specific support email plus on-site live chat
- Rooms busy enough for a proper game without being overwhelming
- Long-established operator, licensed since 2014 with no regulatory actions recorded
Worth knowing before you join
- Withdrawals under £10 can't be done on-site and carry a £2 service fee — withdraw in tens
- Dormant accounts with a balance can be charged £5 a month in admin fees
- Withdrawals usually take up to 3 business days, weekdays only, excluding bank holidays
- Live chat hours aren't published in the terms
- Identical lobby to sister site Dotty Bingo — same rooms, same jackpots
- Slots are a supporting act rather than a major catalogue
- No transferring funds between accounts at different Broadway brands on this licence
Butlers Bingo, briefly answered
Who operates Butlers Bingo?
Broadway Gaming Limited (company number 020664V), registered in the Isle of Man and licensed by the Gambling Commission of Great Britain under licence number 39075.
How long do Butlers Bingo withdrawals take?
The terms say requests are processed every weekday excluding bank holidays and will usually be processed within 3 business days in the UK, with your bank's own timings on top.
Is there a withdrawal fee at Butlers Bingo?
Only on withdrawals below £10. Those can't be made on the website — you contact customer services, and a £2 service fee applies. Withdrawals of £10 or more are unaffected.
What bingo formats does Butlers Bingo run?
We found 90-ball, 75-ball, 80-ball and a 52-ball card variant all scheduled in the live lobby, with ticket prices from 3p.
Is Butlers Bingo the same as Dotty Bingo?
The bingo lobbies are identical — same rooms, same schedules, same progressive jackpot values when we checked both minutes apart. Both are Broadway Gaming Limited brands under licence 39075.
What happens if I stop using my account?
If it becomes dormant while holding a balance, the terms permit a £5 monthly administration fee once the operator's attempts to return the funds have been exhausted. Withdraw your balance rather than leaving it sitting.
The verdict
Butlers Bingo is a proper bingo site for people who actually like bingo. Four formats, penny tickets, real progressive pots and rooms that are lively without being cavernous — and a review record that suggests most people come away happy.
Two bits of housekeeping and you'll be one of them: verify at sign-up, and always withdraw in multiples of £10 so the under-£10 service fee never touches you. Today's verified offer and its terms sit beside this review, and our best bingo sites page will show you how it compares — including against Costa Bingo, which is a Broadway site too but on an entirely different licence and payment setup.